SHIPPING & RETURN POLICY

WHEN CAN I EXPECT MY ORDER?

Depending on where you live, the time it may take for your product to reach you may vary. Check order summary for approximate delivery time.


HOW DO I RETURN AN ITEM?

We do not do any returns, just exchanges for a different size (if different sizes are available)


HOW DO I EXCHANGE
(If applicable) AN ITEM?

If you need to exchange it for the same item of a different size, send us an email at salut@assaree.com

  • You have 7 calendar days to exchange an item from the date you received it.
  • To be eligible for an exchange, your item must be unused, unfilled, and in the same condition that you received it. It must also be in the original packaging.
  • To complete your exchange, we require a receipt or proof of purchase.
  • You must purchase tracking and send us an email at salut@assaree.com with the tracking information & your order number.


SEND ITEMS TO:

Assarée AG (Order Number)
Zollikerstrasse 138
8008 Zurich, Switzerland

Please note: customers are responsible for paying exchange postage.

All items and shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We don’t guarantee that we will receive your returned item.

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