SHIPPING & RETURN POLICY
WHEN CAN I EXPECT MY ORDER?
Depending on where you live, the time it may take for your product to reach you may vary. Check order summary for approximate delivery time.
HOW DO I RETURN AN ITEM?
We do not do any returns, just exchanges for a different size (if different sizes are available)
HOW DO I EXCHANGE (If applicable) AN ITEM?
If you need to exchange it for the same item of a different size, send us an email at firstname.lastname@example.org
- You have 7 calendar days to exchange an item from the date you received it.
- To be eligible for an exchange, your item must be unused, unfilled, and in the same condition that you received it. It must also be in the original packaging.
- To complete your exchange, we require a receipt or proof of purchase.
- You must purchase tracking and send us an email at email@example.com with the tracking information & your order number.
SEND ITEMS TO:
Assarée AG (Order Number)
8008 Zurich, Switzerland
Please note: customers are responsible for paying exchange postage.
All items and shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We don’t guarantee that we will receive your returned item.